1. Introduction
At Canadreams, your privacy is important to us. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://canadreams.com/, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, etc.
- Usage Data: IP address, browser type, operating system, referring URLs, time and date of access.
- Cookies and Tracking Technologies: As described below.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our website and services.
- Improve, personalise, and expand our offerings.
- Communicate with you (customer service, updates, newsletters, etc.).
- Comply with legal obligations.
We do not sell your personal data to third parties.
4. Legal Basis for Processing
We only process your personal data when we have a lawful basis to do so, including:
- Your consent (e.g., for marketing emails or optional cookies).
- The performance of a contract (e.g., if you book a service).
- A legal obligation (e.g., tax reporting).
- Our legitimate interests, unless overridden by your data protection rights.
5. Sharing Your Data
We may share your data with:
- Service providers (e.g., hosting, analytics, payment processors).
- Law enforcement or government authorities if legally required.
- Other parties with your consent.
All third parties are required to process your data securely and in compliance with applicable laws.
6. Your Data Rights (UK)
You have the right to:
- Access your personal data.
- Request correction or deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at:
contact@canadreams.com
7. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law.
8. International Transfers
If your data is transferred outside the UK, we ensure appropriate safeguards are in place (such as standard contractual clauses).
Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve your experience and provide useful features.
2. Types of Cookies We Use
- Strictly Necessary Cookies – Essential for website functionality.
- Performance Cookies – Help us understand website usage (e.g., Google Analytics).
- Functionality Cookies – Remember your preferences.
- Targeting/Advertising Cookies – Used for marketing and advertising.
3. Cookie Consent
Upon your first visit, we display a cookie banner to request your consent for non-essential cookies. You can manage or withdraw your consent at any time via the https://canadreams.com/privacy-and-cookie-policy/ link.
4. How to Control Cookies
You can:
- Adjust your browser settings to block or delete cookies.
- Use our on-site cookie control tool.
- Learn more at www.aboutcookies.org or www.allaboutcookies.org.
5. Contact Us
If you have any questions about this Privacy and Cookie Policy, please contact us:
Email: contact@canadreams.com